Date: 04 Jan 2018 - 11:59 to 31 Jan 2018 - 11:59
Over the last year Healthwatch Derby has hosted engagement events in local libraries and shopping centres as well as visiting local hospitals, GP surgeries and care homes to hear what people have to say about their experiences of health and social care services.
Nationally the top five priorities people said that they would like to us to look into further are:
Mental Health services with specific reoccurring issues notably mental health in children and young people
Adult social care including residential care homes or care at home
Service changes especially Sustainability and Transformation partnerships
Hospital care including discharge and A&E services
Access to GP and dental services
Mental health was the top priority for the third year running. Care and support available to children and young people was the most notable concern. The lack of mental health awareness, early intervention and difficulty in accessing effective and appropriate support were key themes.
Adult social care particularly support for the elderly and their carers have come a close second. This follows reports by Healthwatch in care home and being cared for a home.
Third on the list are service changes with the Sustainability and Transformation Partnerships (STPs).
With hospital care, people told us that emergency care - getting to appointments and leaving hospital can vary greatly. Specific recurring themes include discharge and emergency care.
GP services include specific themes such as access and extended hours. Poor access to primary care services has knock on effect as long waits to be seen by a doctor or dentist can prevent people from receiving the right diagnosis, treatment or referral to a specialist service.
We are asking people to contact their local Healthwatch and speak up about their ideas and experiences. If you have an idea that could help improve health and social care for you, a love one or your community, contact Healthwatch Derby www.healthwatchderby.co.uk and #SpeakUp. No matter how big or small the issue, we want to hear about it.